SAP Support

For an enterprise running on SAP, it happens to be its life blood. But maintaining the SAP implementation is challenging as the maintenance work needed is unpredictable and follows a trajectory of load peaks and troughs. Staffing this support team just right to acceptably handle user SLAs while at the same time not over staffing and being cost effective is quite hard at best.

Techleap Systems Inc. gives you the productivity advantage coupled with optimization of resources and cost. The model gives you the ability to serve your internal users with the Service Levels that they require by leveraging Techleap Systems Inc.’s experienced support consultants– that too, at a lower cost than the traditional approach. You can outsource your entire SAP support or part of it to us. Our engagement model starts with thorough documentation and identifying value engineering opportunities in your setup. Our support offerings can be procured in terms of the typical man months, man years and also uniquely in the man hours. This is further calibrated with a combination of onsite and offshore consulting models reducing costs further.

We help you realize the value of your SAP investment by providing a stable environment at a lower cost and effort, with a model appreciated by our global customers.

Techleap Systems Inc. Competencies

Techleap Systems Inc. offers comprehensive SAP Logistics Consulting, Implementation and Support services in

•    Production support
•    Functional and Technical support
•    Basis support
•    Application Enhancements
•    Performance tuning
•    Authorization and Audit services
•    Research and Impact Analysis
•    Migration and Upgrade support
•    24 x 7 support coverage
•    Support across various time zones
•    Unicode conversions
•    Documentation support
•    Independent Validation (Testing) services
•    Constant production health monitoring

Key Benefits

Unmatched access to the right Functional and Technical expertise available for a comprehensive support

•    Transparent IT costs. Agility and flexibility to scale to align with your business needs
•    Guaranteed response times and customized Service Level Agreements
•    Reliable and sustainable operations
•    Timely release of programs and enhancements
•    Proactive problem identification and resolution to minimize user impact
•    Preventive root-cause fixes to reduce the incidence of issues and risk

software software software software software